Testimonials

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WHAT OUR CUSTOMERS HAD TO SAY

 

Six months after purchasing a car from Imperial Auto On-Line, I couldn't be any happier.  The car was flawless at purchase and absolutely nothing has gone wrong in the 10,000 miles I've driven since getting it.  The price was fantastic, the experience was great -- no haggling, no sales-job, just a great car and a great price, take it or leave it.  Tony, I will buy from you again.

Chris

First, I have to let you know that I'm retired military, so everything has to be by the book. With this said, I received the vehicle in a timely manner (Okay, above my expectations). Once I received the auto, I drove it (all day) thinking I would find something wrong...Nothing...So I had a vehicle inspector to review it just make sure that I wasn't dreaming. The Tech called me outside to the vehicle and stated that this car is in the best shape that he has ever seen for this make and model... and he's a Mercedes Tech. He stated that he may be calling you. So once again, I would like to say Thank You!!!!! We're passing the word out about you guys!!!!
You will see us again,

Cedric and Terran Hepburn

I had been looking around for luxury vehicles like Lexus and infinity, but I must say this, I am really happy about my car that I brought from Imperial auto. I was little nervous about making a purchase online at the first place. I did call Chris multiple times regarding different vehicles. Finally I had my eyes set on infinity FX 35 which had not only what I was looking for but low miles and in addition factory warranty on the vehicle. I made the purchase online right away. Then came the next hurdle shipping!. I live in North Dakota, which is almost northern end of united states. Tony and Chris were very helpful in that matter. Tony advised me expedite the shipping, when I found quotes from various dealers by calling them but Imperial Auto’s rate was excellent. My car was shipped on Monday and I received it on Thursday. I was very pleased with whole experience.

I am very happy with my purchase. I would definitely recommend it to my family and friends.

Thank you tony and Chris for smooth transaction.

Niral Patel

North Dakota

I just wanted to take a moment and thank you and your team for the best automobile purchasing experience of my lifetime. You and your team have been the most professional, pleasant, and supportive people I have ever dealt with. When issues arose, you were attentive and your follow-up flawless. If possible, I will buy all my future vehicles from Imperial Auto. And the best is……. I love my car. Lastly, please show this to anyone who may benefit from an unsolicited referral. To those of you who may read this, if Tony has the car you are looking for, buy it from him. Again Tony, thank you and rest assured I will steer all my colleagues to your organization.

Rudy

President & COO

Filamatic

First of all, I wanted to thank all you guys there at Imperial Auto for all your attentions and the help.

You guys provided us on the purchase of the 2003 Range Rover. I just wanted to send a special thanks to you Zak, Robert, Bato, Chris, and last but not least, Tony. You guys did a tremendous job and I congratulate you. I would definitely recommend anyone looking for a great high end vehicle in excellent conditions and GREAT customer service, to first take a look at Imperial Auto, trust me, you won’t be disappointed.

Tony,

Just wanted to take a moment to send you all a Thank You for making purchasing my new vehicle so seamless and easy. In June 2009, my wife and I drove to Imperial Auto to look at a 2003 BMW 745 LI. From the time we walked into Imperial Auto, you and your team were extremely helpful and informative. You made us feel very comfortable about purchasing a vehicle from your dealership. I would say that this for us was a very good experience and Tony did a wonderful job in closing the deal. We look forward to future dealings with Imperial Auto. Your location is kept meticulously clean and organized and the level of service, hospitality, and professionalism is unrivaled - it truly resembles the quality of the cars you showcase and sell. I have recommended others to make their next purchase from your firm, from your location, and from you directly, Tony and Chris! You were professionally persistent and not rude and truly made it MY decision at a comfortable and relaxing pace. You provided a courteous, knowledgeable, and sustained demeanor every step of the way and I can't thank you enough.

You gave me an excellent deal and I've gotten lots of compliments about the car. You all truly have a customer for life as I have full intentions on purchasing my future vehicles from you? I couldn't have asked for a better team!"

 

I purchased my 2007 Nissan Altima from Imperial Auto about a month ago and it is one of the best Vehicles I have owned. For a pre-owned vehicle it was in outstanding condition with great mileage. I write this not only as a satisfied customer of Imperial Auto but also an employee. The services and process to purchase the vehicle was very easy and helpful. If I was to purchase another vehicle I would not look at any other dealer other than Imperial Auto.

Thanks again for responding to my e-mail and fax.

 

My experience was good and I'm very satisfied with the dealership!

 

Regards,

 

Thanks so much for all of your help and for expediting the shipping process. I really appreciate it.

 

Thank you Tony and the entire team at Imperial Auto. We were searching for our E550 Mercedes Benz for a few weeks and found the best deal at Imperial. The car was in great shape, clean and had low mileage. We were very impressed and appreciative of your service and attention to detail. Thanks for everything! We love the car!

 

"This is the first car I have ever bought and the people at Imperial Auto were all great! Everyone was very friendly and helpful guiding me through the entire process. From the test drive, to financing, to finally driving the car home, everything was much easier than I could have imagined. Oh, and the price was great too! Thanks to everyone there."
Matthew Graves

Thanks everyone at Imperial Auto. I was able to find a beautiful 2007 Audi A4 that was well maintained. Anyone searching for a car should check out Imperial. They have an upscale selection of vehicles and the staff goes the extra mile to make you happy. This won't be the last time they see me.

Tony and Chris:
I recently purchased a Mercedes E350 from Imperial on 5/28/2009. I am an extremely picky car buyer. I was looking for specific colors with interior as well as exterior. I found this car on-line at Imperial. ALL the cars here are extremely clean inside and out. I traveled 75 miles one way to purchase this car. Tony and Chris as well as the service techs were all extremely helpful and thorough. I have told many of my friends and co-workers about the cars here. High end nice, clean, low mileage cars. Thank you guys for everything. You've especially made my husband happy, as I was driving him crazy looking for such specifics in a car.

Hi Tony:

I wanted to let you know that you did an excellent job on coordinating the sale and delivery of my 2007 Benz S550 AWD. I am happy to recommend Imperial Auto to my family and friends for future vehicles.

Cheers,

Adam Arita MD.

"I'd been looking around for an Infiniti G35 for a while and was comparing prices all around the state. I came across Imperial's website and couldn't believe how much lower the car I was looking for was priced there compared to other dealers around the state. I drove up from Richmond to check out the car and was impressed with what I saw. The car is in excellent condition, and I appreciated Imperial posting the vehicle history report on their website for free. The buying process was fast and straightforward, and Tony worked to have the car shipped to my house within a couple of days. The car arrived on time and detailed from front to back. I couldn't be more satisfied with my purchase"

Jim Blanchard

Your sales team made the purchase of my used car such an easy and straight forward process. I'll recommend Imperial to all my friends so they can skip the bull that other dealers put you through! Thanks,

Tony Anderson

Thank you for the car. It drives very well and the family likes it. I have just finished all the transfer paperwork around my travel schedule. Apart from that question, my purchase experience (and your courtesies) was great from web-site to pick up.

I had a great experience with the staff. Everyone knew me and answered all my questions. My level of trust with the staff was consistent throughout the three weeks before I picked up the car. I had everything to lose because I was 600 miles away and I had never test drove the car. The Infiniti M45 Sport was everything I wanted plus more. Once I got the car I drove 11 hours back to Georgia without a hiccup. I and my family's future purchases will start at Imperial auto.

Tony we got home without any problems. Your helper gave good directions. Love the car. I wanted to own a Cadillac once in my life and now got my chance. I wrote response to your services in eBay. Hope you found it. The car will remain in garage until this weather straightens out for the better. Thank you your courteous and prompt service getting the car. We were very impressed with you operation.

Imperial auto sold me a great used car in immaculate condition, and at the best price of any online dealers. The buying experience was haggle free. I'll never buy anywhere else again. I'm sending all my friends to Imperial Auto!

02/14/2009 I had a great experience with the staff. Everyone knew me and answered all my questions. My level of trust with the staff was consistent throughout the three weeks before I picked up the car. I had everything to lose because I was 600 miles away and I had never test drove the car. The Infiniti M45 Sport was everything i wanted plus more. Once I got the car i drove 11 hours back to Georgia without a hiccup. I and my family's future purchases will start at Imperial auto.

Your sales team made the purchase of my used car such an easy and straight forward process. I'll recommend Imperial to all my friends so they can skip the bull that other dealers put you through! Thanks,

"I purchased a pre-owned Audi A4 2006 through Imperial Auto. I located them via Autotrader. The purchase experience well exceeded my expectations. Photo's and description was perfectly accurate. Service was excellent. Dealer was extremely helpful and informative about the car, the purchase and the shipment of the car. Everything was processed in a short amount of time. Thank you for a great experience."

Roxanne Ricca

Financial Advisor

Ok. I love my car. I've never purchased a car in 10min. The process was professional, straightforward, accurate and not to mention again fast. If you really want to buy, imperial is the place to go. Tony (manager) and his

Staff is great.

Tony,

Thanks again for Lexus. I was actually looking for an older car at less of a price but after we saw the ES330 and compared the value we could not pass it up. I'm not sure that I can keep the car long, Char likes it so much that she took it to work this morning. I may have already lost it to her.

We bought Nissan Altima 2006 from imperial auto this spring, and I must say that we have got an excellent car in an excellent price. This was our first car in USA and Imperial auto has given us the Best.

Umair Mazhar

Hi Tony,

Thank you for the car. It drives very well and the family likes it. I have just finished all the transfer paperwork around my travel schedule. Apart from that question, my purchase experience (and your courtesies) was great from web-site to pick up.

Regards,

Tony,

I just wanted to say thanks for the great deal on my 2005 Sienna. Having sold cars earlier in my life, I expected the typical "Used Car Hassel". I was pleased to find that your dealership was honest and professional with no surprises. The price was good, and I love the Sienna. Thanks for everything,

Larry Buttram

 

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Testimonials